Refund policy

 

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an Exchange, you can contact us at INFO@THEPHULKARI.COM . Please note that exchange will need to be sent to the following address: Ground & Second Floor, 5,Shastri Market, Amritsar-143001 in the name of The Phulkari. Our contact number - +91 95100-20009

You will notify The Phulkari of any defect within 24 hours from the date of receipt of delivery of the products, provided such return is for reasons limited to damage during shipment, merchandise defect, wrongly delivered or wrong product. Products should be returned in their original packaging to qualify for replacement. Shipping and handling charges for return of such defective products and replacement shall be borne by you.

You can always contact us for any return question at INFO@THEPHULKARI.COM

or Whatsapp us at +91-95100-20009

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds/Returns
No returns or refunds accepted. Only exchange available if you're not satisfied with the quality of the product or manufacturing defects.